I too am now getting a pop up about my preferences but it is shown specifically as a Microsoft Internet Explorer Caution that states “We were unable to save your preferecens. Please try again” Thus, just as another member is having problems so am I that only began today which is the same day that [...]
Posts Tagged ‘problem’
I keep getting a pop up about my preferences spelled “preferecens.” HELP!?
Posted by Webroot on April 10th, 2013
Posted in Webroot FAQ 
Tags: anyone, caution, checked, explorer, getting, having, help, internet, member, microsoft, persists, posting, preferecens, preferences, problem, save, shown, specifically, spelled, states, suggestions, sweeper, thus, unable, webroot 
2 Comments »What spyware/antivirus programs do I need for a new computer?
Posted by Webroot on April 1st, 2013
I really don’t know the difference between the two. For my last computer I know that I had Webroot Spysweeper and Trend-Micro. Then I ran into some problems and my friend rebooted my computer with a Symantec program and that worked fine until I developed an overheating problem. Any suggestions on what I might need [...]
Posted in Webroot FAQ Tags: antivirus, avgcom, chosen, computer, developed, difference, fine, free, friend, last, micro, need, overheating, problem, program, really, rebooted, spysweeper, spyware, suggestions, symantec, trend, trial, webroot, worked 5 Comments »I keep getting the message Webroot Firewall 5.8 has stopped working and needs to close.?
Posted by Webroot on January 28th, 2013
And then I click the close button, and the window closes. I ran Malwarebytes and Webroot Antivirus with Antispyware. Both come back clean. I’m also having a problem with my homepage. It keep opening one window after the other. I have to turn my computer off for it to stop. What should I do. Any [...]
Posted in Webroot FAQ Tags: antispyware, antivirus, appreciated, button, clean, click, close, computer, firewall, getting, greatly, having, homepage, malwarebytes, message, needs, opening, problem, stop, stopped, suggestions, thanks, webroot, window, working 1 Comment »Should I delete the norton anti-virus before I install webroot?
Posted by Webroot on December 14th, 2012
Computer came with Norton already installed, I would like to install webroot but ran into a problem when doing so and had to restore the computer to an earlier moment and remove webroot. Any good advice is better than none. Chosen Answer: Norton requires a program to remove it properly. Norton Removal Tool: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 … [...]
Webroot Spy Sweeper uninstall problem?
Posted by Webroot on October 9th, 2012
I am trying to remove Webroot Spy Sweeper. It came with MSN, but I am no longer using MSN. Now I am trying to remove Webroot Spy Sweeper, but it is telling me that in cannot find the uninstall file. It also will not let me remove the file, stating it is in use – [...]
Problem with Webroot AntiVirus with AntiSpyware?
Posted by Webroot on May 11th, 2012
I’ve used Webroot for forever, and this is the first time I’ve experienced a problem. Whenever I attempt to scan my computer, when the scan reaches my cookies, my computer screen suddenly turns blue with white print that says something about Windows experiencing a problem. My computer then quickly shuts down and restarts. This happens [...]
ISP giving me a virus?
Posted by Webroot on January 6th, 2012
I have a tricky problem. I think my ISP (Internet service provider) Comcast is giving my computer a virus. Let me explain. About a month ago, I noticed that Smartscreen filter (which monitors downloads in Internet Explorer) was “unavailable” (and still is). Worried about this, I went looking to download more malware/virus protection from sites [...]
Help with possible computer virus?
Posted by Webroot on December 10th, 2011
I have Webroot Spy Sweeper to protect my laptop from viruses but it stopped working recently. When I opened it it would be blank and now it won’t even open. Also, I can’t click on anything in my start menu. It just makes a error noise. I googled what the problem could be and I [...]
Is there a way to let my printer go through Webroot Spy Sweeper with AntiVrius?
Posted by Webroot on December 7th, 2011
When I uninstalled the Spy Sweeper, I could print normally with no problem. But, when I re-installed it, it won’t let the printer connect to my computer. I have a Kodak All In One Printer ESP7. It’s trying to connect wirelessly. Please tell me a way to let my printer through, with out having to [...]